PR Reputation Management is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business.
Features:
Review & Feedback Generation
Request customer feedback and online reviews from your customers to fuel your online marketing. With over a dozen ways to engage customers in feedback, including email and outbound and inbound SMS text messages, you can GatherUp® more feedback and reviews with a smart, robust and easy to use service.
- Automated requests & reminders
- Branded & beautiful designs
- Request 1st-party & 3rd-party reviews
- Personalization, customization & many other options
Review & Reputation Monitoring
Our review monitoring listens to your reputation profiles across 30+ review sites and brings all your reviews together into one place so you can manage, respond and report on them with ease. Receive daily updates and email notifications for new reviews so you can listen, manage, and respond in real-time.
- Monitoring of 40+ review sites
- Email notifications for new feedback and reviews in your inbox
- Detailed reports to track reviews, ratings, feedback and more
Marketing & SEO
See why we are a leader in this important category. Market your reputation and reviews with our Review widget, Conversion Pop-up and other features. Drive traffic with search engine optimization (SEO) visibility and convert website visitors to leads with beautifully designed integrations for your website. We’ll help you amplify your reviews in multiple ways so that your best customers are bringing you new customers. For today’s small business, reputation is the ultimate marketing tool.
- Review Widget for your own website to display ratings & reviews
- Improve your SEO, website content & local listings
- Social sharing of review content to Facebook & Twitter
Gather & Manage
We help you consolidate all of your customer feedback, reviews, data, surveys and more in one place. Our features allow you to engage more customers in valuable feedback so you can manage your customer’s experience. Get a complete view of your business through the eyes and voice of your customer.
Big business tools at a small business price
Our goal is to help you connect with your customers to gain valuable insight on what’s important to them. While your happy customers will help your marketing, your unhappy customers will point out where you can improve and our system will help you communicate with them to keep them with you.
Monthly Pricing
Tier one | $155
We manage the system and provide reports and alerts. We optimize feedback emails, landing pages, and reminder email settings for best results. We reply to positive 1st & 3rd party reviews both in the tool or live on review site. You inform your customers that they will be sent a feedback/review request and make sure we receive customer info to be loaded into the platform.
Tier two | $115
We and you share in the workload, but individual tasks can be swapped to match abilities. You load your customer info into the platform, compose and optimize emails and landing pages. You manage responses to customer feedback.
Tier three | $75
You will be responsible for the majority of the workload, we act as support. We will set up the account and train your staff. The initial setup fee is higher, but monthly cost drops to $75/month.
Initial setup : $155 for the first two tiers, $235 for tier three – covers cost of staff training and custom configuration.